Kripalu Engineers
Prayagraj, Uttar Pradesh, India
Last Updated: January 14, 2026
1. Introduction and Acceptance
These Terms and Conditions (“Agreement”) constitute a binding legal agreement between Kripalu Engineers (referred to as “Company,” “we,” “us,” or “our”) and you or your organisation (“Client,” “User,” “you,” or “your”). By accessing our website, requesting our services, or engaging with our software solutions, you agree to be bound by these terms in their entirety.
If you do not agree to any part of these terms, you may not use our services. We reserve the right to modify these Terms and Conditions at any time. Continued use of our services constitutes your acceptance of updated terms.
Kripalu Engineers provides the following IT and software services:
Custom software development and application development
Web design and web development services
Software automation and business process automation
Website maintenance and technical support
IT consulting and technology solutions
Custom coding and development for engineering and educational projects
All services are provided on an as-requested basis per mutual agreement between the Company and Client. Specific service scope, deliverables, timelines, and pricing shall be outlined in individual project proposals or service agreements.
3. Client Responsibilities and Obligations
3.1 Cooperation and Information
The Client agrees to provide timely cooperation, access to required resources, and all necessary information, documentation, and approval required for the Company to perform services effectively.
3.2 Work Environment
If services are performed on the Client’s premises, the Client shall provide a reasonable work environment with access to necessary systems, equipment, and facilities.
3.3 Data and Content
The Client is solely responsible for all data, content, and materials provided to the Company (“Client Data”). The Client warrants that all Client Data is accurate, authorized for use, and does not infringe upon third-party intellectual property rights.
3.4 Compliance
The Client shall comply with all applicable laws, regulations, and policies in India, including data protection and privacy laws.
4. Payment Terms and Conditions
4.1 Pricing and Invoicing
Pricing for services shall be as agreed upon in the project proposal. Invoices shall be issued upon project commencement or as per the agreed milestone schedule.
4.2 Payment Method
Payment shall be made via bank transfer, cheque, or other mutually agreed method as specified in the invoice. Payment must be received within 30 days of invoice issuance, unless otherwise stated.
4.3 Late Payment
Late payments may result in service suspension until payment is received. The Company reserves the right to impose a reasonable interest charge on overdue payments as per applicable Indian laws.
4.4 Refunds
Refunds for services shall be considered only if the Company fails to deliver agreed-upon deliverables. Refund eligibility and amount shall be determined on a case-by-case basis.
5. Intellectual Property Rights
5.1 Company IP
All pre-existing intellectual property, tools, templates, frameworks, code libraries, and methodologies developed by the Company prior to or independently of the engagement remain the sole property of the Company.[web:17]
5.2 Work Product
Custom software, code, and deliverables created specifically for the Client’s project (“Work Product”) shall become the Client’s property upon full payment. The Company retains the right to use general methodologies and non-confidential concepts for other clients.
5.3 Third-Party Content
The Client acknowledges that certain components within the Work Product may include third-party libraries, frameworks, or open-source code, which remain subject to their respective licenses.
5.4 Copyright and Attribution
The Client may not remove, alter, or obscure any copyright notices, proprietary labels, or attribution marks from the Work Product without written permission.
6. Warranty and Service Performance
6.1 Professional Standards
The Company warrants that all services shall be performed in a professional and workmanlike manner consistent with general industry standards for software development in India.
6.2 Software Performance
Custom software and applications shall perform materially in accordance with the specifications and documentation provided, unless otherwise agreed upon in writing.
6.3 Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED ABOVE, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
6.4 No Guarantee
The Company does not guarantee that services will be error-free, uninterrupted, or that all bugs or defects will be resolved immediately.
7.1 Limitation
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFIT, REVENUE, DATA, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
7.2 Maximum Liability
The Company’s total liability for any claim arising out of or related to these Terms and Conditions shall not exceed the total amount paid by the Client for the specific service or project giving rise to the claim, or INR 50,000 (Fifty Thousand Indian Rupees), whichever is lower.
7.3 Third-Party Services
The Company is not responsible for third-party services, platforms, or tools integrated into the Work Product, nor for any service disruptions caused by external providers.
8.1 Confidential Information
Both parties agree to maintain the confidentiality of proprietary information, trade secrets, and sensitive data shared during the engagement, except where disclosure is required by law or court order.
8.2 Permitted Disclosure
The Company may use Client project information for portfolio purposes, case studies, and marketing materials, provided that sensitive business data is anonymized or Client consent is obtained in writing.
8.3 Duration
Confidentiality obligations shall survive the termination of the engagement for a period of two (2) years.
9. Termination and Cancellation
9.1 Termination for Convenience
Either party may terminate a project or engagement with written notice, provided that:
The Client remains responsible for payment of work completed up to the termination date
The Company shall transfer all completed deliverables upon receipt of final payment
9.2 Termination for Breach
The Company may immediately suspend or terminate services if the Client breaches material terms, including non-payment or provision of unlawful content.
9.3 Effect of Termination
Upon termination, all rights and obligations shall cease, except for payment obligations, confidentiality, and indemnification clauses, which shall survive.
10. Data Protection and Privacy
10.1 Data Handling
The Company shall handle Client Data in compliance with applicable data protection laws in India, including the Information Technology Act, 2000, and IT Rules, 2021.
10.2 Security
The Company shall implement reasonable security measures to protect Client Data from unauthorised access. However, the Company does not guarantee absolute security of data transmitted over the internet.
10.3 Data Retention
Unless otherwise specified, the Company shall retain Client Data for the duration of the engagement and for thirty (30) days following project completion for backup and archival purposes, after which it shall be securely deleted.
10.4 Privacy Policy
Client’s personal information shall be handled in accordance with the Company’s Privacy Policy, available on our website.
11. Acceptable Use and Prohibited Conduct
11.1 Acceptable Use
Clients agree to use Company services only for lawful purposes and in compliance with all applicable laws in India and internationally.
11.2 Prohibited Activities
Clients shall not:
Use services for illegal, fraudulent, or harmful purposes
Attempt to reverse-engineer, decompile, or disassemble any proprietary software or code
Transmit malware, viruses, or any code intended to damage systems
Harass, threaten, or abuse any member of the Company team
Infringe upon third-party intellectual property rights
Engage in unauthorised access or data breach attempts
11.3 Consequences
Violation of these terms may result in immediate suspension or termination of services and potential legal action.
The Client agrees to indemnify, defend, and hold harmless the Company, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
Client’s violation of these Terms and Conditions
Client’s use of services in violation of applicable law
Client Data or content infringing upon third-party rights
Client’s breach of confidentiality or misuse of Work Product
13. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts in Prayagraj, Uttar Pradesh, India.
14.1 Negotiation
Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation within thirty (30) days.
14.2 Mediation
If negotiation fails, disputes shall be referred to mediation under the applicable rules of the Indian Arbitration and Conciliation Act, 1996.
14.3 Escalation
If mediation is unsuccessful, either party may pursue legal remedies through the competent courts of Prayagraj.
15. Changes to Terms and Conditions
The Company reserves the right to modify these Terms and Conditions at any time. Changes shall be effective immediately upon posting to the Company website. Clients are responsible for reviewing these terms periodically. Continued use of services following modification constitutes acceptance of the updated terms.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. All remaining provisions shall continue in full force and effect.
These Terms and Conditions, along with any project proposals, service agreements, and privacy policies, constitute the entire agreement between the parties and supersede all prior negotiations, representations, and agreements, whether written or oral.
18. Contact Information and Grievance Officer
Company Details:
Kripalu Engineers
Prayagraj, Uttar Pradesh, India
For Service Inquiries:
Email: kripaluengineers@gmai.com
Phone: +91 9415631559
In accordance with IT Rules, 2021, grievances must be addressed within forty-eight (48) hours of receipt.
Kripalu Engineers does not endorse any third-party websites, products, or services linked from our website. We are not responsible for third-party content or services.
No legal action arising out of these Terms and Conditions may be commenced more than one (1) year after the cause of action has arisen.
By using Kripalu Engineers’ services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Questions? Contact us at the Grievance Officer contact details above.
Effective Date: January 14, 2026
Company Name: Kripalu Engineers
Location: Prayagraj, Uttar Pradesh, India